Shipping Policy

We currently ship to all 50 U.S. states, including Alaska and Hawaii. Shipping may take longer to reach remote locations regardless of estimate shipping timeframes mentioned throughout the Site. Shipping may also be delayed as a result of the Covid-19 pandemic, the current supply chain shortages and/or other economic barriers. We will not be liable for any delays due to these conditions which are out of our control, but please rest assured, we work with some of the most reliable postal partners available and the majority of our customers report high satisfaction with their purchases and delivery success.

You will receive an order confirmation email immediately following your purchase. Under normal conditions, all orders are processed within 3-5 business days (excluding weekends and holidays) and you will receive another notification when your order has shipped which will include a tracking number you can use to check its status. Some orders placed will require multiple shipment packages. When multiple packages are dispatched, like with immediate items and with pre-order items for example, tracking numbers for each will be provided automatically to your email when the item(s) have been secured by our postal partners. Please allow up to 48 hours after receiving your shipment notification for the tracking information to become available. Keep in mind, pre-order items typically ship within 2 weeks of placing an order.

Once an item has shipped, it is in the care of the postal service provider and Wonderful Addition is not liable for any products lost during shipment. If you received your order damaged, please email our support team to file a claim to seek replacement of the damaged item. You will need all packaging material and damaged goods in order to file a claim with us. You can find more information regarding exchanges or refunds on our Exchanges and Refunds Policy page.

After processing, and once an order is shipped, the average delivery through our postal partners in light of the pandemic can be expected within about 21-35 days or sooner for mainland metro U.S.A. addresses and may take longer to arrive in mainland remote locations, and non-contiguous states (Alaska and Hawaii). Products cannot be shipped to a POX, APO, FPO or DPO.